Privacy Policy

Last updated: April 28, 2026

1. Information We Collect

MedClear AI ("we", "our", or "us") collects information you provide directly to us, such as when you:

Upload medical documents for analysis
Create an account or subscribe to our service
Contact us for support or inquiries
Fill out forms on our website

This may include: medical documents, names, email addresses, payment information, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with our services

3. Data Security

We implement industry-standard security measures to protect your personal information and medical data:

AES-256 encryption for data at rest and in transit
Secure cloud infrastructure with regular security audits
Strict access controls and authentication protocols
HIPAA compliance for healthcare data protection

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account cancellation, your data will be deleted within 30 days.

5. Your Rights

You have the right to:

Access your personal information
Correct or update your information
Request deletion of your data
Export your data in a portable format
Opt out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies. You can control cookie preferences through your browser settings.

7. Third-Party Services

We may use third-party services for payment processing, cloud hosting, and AI processing. These services have their own privacy policies.

8. Childrens Privacy

Our services are not intended for users under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

10. Contact Us

Email: [email protected]