Terms of Service

Last updated: April 28, 2026

1. Acceptance of Terms

By accessing or using MedClear AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

MedClear AI provides an AI-powered medical record organization service that helps users organize, analyze, and export their medical documents. Our service includes:

Medical document upload and storage
AI-powered document analysis and organization
Health report generation and export
Chronic disease tracking and visualization

3. User Accounts

To access certain features, you must create an account. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Providing accurate and complete information

4. Acceptable Use

You agree NOT to use our service to:

Upload false or misleading medical information
Attempt to gain unauthorized access to our systems
Use the service for any illegal or unauthorized purpose
Interfere with or disrupt our servers or networks
Share accounts or access credentials with others

5. Medical Disclaimer

IMPORTANT: MedClear AI is an organizational tool only. The information provided by our service:

Is NOT a substitute for professional medical advice
Should NOT be used for self-diagnosis or treatment
May contain errors or omissions
Should be verified with a licensed healthcare provider

Always consult a qualified healthcare professional for medical decisions. In case of emergency, call 911 or visit your nearest hospital.

6. Subscription and Payments

Some features require a paid subscription. By subscribing, you agree to:

Pay all fees associated with your chosen plan
Automatic billing unless you cancel before the billing date
No refunds after 7 days of billing (money-back guarantee)
Subscription cancellation at any time

7. Data Ownership

You retain ownership of all medical documents you upload. We claim no ownership rights over your content. You grant us license to process your data as necessary to provide our services.

8. Intellectual Property

MedClear AI's name, logo, design, and all related content are our intellectual property. You may not copy, modify, or distribute these without our written permission.

9. Limitation of Liability

MedClear AI shall NOT be liable for:

Any indirect, incidental, special, or consequential damages
Loss of data, profits, or business opportunities
Decisions made based on our service's output
Errors in AI-generated analysis

10. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may modify, suspend, or discontinue services at any time with reasonable notice.

11. Termination

We may terminate or suspend your account if you violate these terms. Upon termination, your right to use the service ceases immediately.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of new terms.

13. Governing Law

These terms are governed by applicable laws. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.

14. Contact Information

For questions about these Terms of Service, contact us at:

Email: [email protected]
Website: https://medclear.ai